Refund & Cancellation Policy

This policy explains how billing, cancellations, and refunds work for UI Parity("the Service"). Payments are processed by our authorized reseller and Merchant of Record, Paddle.com Market Limited ("Paddle"). Your purchase is subject to both this policy and Paddle's Buyer Terms.

Subscriptions are billed in advance on a recurring basis (monthly or annual, depending on the plan you choose). Each renewal grants access for the upcoming billing period. Prices are shown on our pricing page and at checkout before you confirm payment.

You may cancel your subscription at any time from your account billing settings or via the customer portal. Cancellation stops future renewals; it takes effect at the end of the current paid billing period, and you retain access until then. We do not provide partial refunds for the unused portion of a billing period except where required by law. This does not limit the 30-day money-back guarantee described in Section 4.

If you are unhappy with the Service, contact us within 30 days of a charge at support@uiparity.com and we will refund you in full — no questions asked. Refunds are issued to the original payment method through Paddle.

This guarantee applies to subscription charges and to one-off credit packs, whether or not the credits have been used. Statutory rights, including any applicable consumer right of withdrawal, are unaffected by this policy.

One-off credit packs are charged immediately and are covered by the same 30-day money-back guarantee described in Section 4. Contact us within 30 days of purchase and we will refund the pack in full, whether or not the credits have been used.

Charges and refunds appear on your statement under a descriptor referencing Paddle. Refund processing times depend on your bank or card issuer and typically take 5–10 business days to appear.

UI Parity is operated by Eran Schwartz (sole proprietor), Israel. For any billing question or refund request, contact us at support@uiparity.com. For payment or invoice queries you can also reach Paddle via Paddle's buyer help center.